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​​​​​​Dynamics CRM: Microsoft's complete CRM solution

The world of Customer Relationship Management (CRM) is vast. And our commitment to providing the best for our clients has seen us continue to assess the full range of CRM platforms in the marketplace. But our tune hasn't changed—we still believe that Microsoft CRM (Dynam​ics 365) is the most efficient, cost-effective and user-friendly system available. More than any other platform, it can empower your sales, marketing, customer service, project, and field service divisions to be the best they can be. The reporting functionalities of Microsoft CRM provide the key data you need in process-oriented dashboards that can be altered and customized intuitively and quickly. And with the capability to view an entire relationship life-cycle for a particular opportunity, crucial information is always at hand.

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The heart of your company.

The traditional aim of a CRM platform is to offer a significantly high Return-On-Investment by organizing and automating sales, customer service, and marketing processes—in particular, those processes which aim to nurture customer satisfaction and loyalty. Microsoft CRM or--as it's now called--Dynamics 365 excels in this regard, but with a range of tools primed to augment its functionality for deeper solution sets, like Assistance PSA and ClickDimensions. Here at Fine, we see the potential for Dynamics 365 to function as the heart of your company. The seamless integration relationship it holds with Dynamics AX and Dynamics GP provides truly terrific performance. Now, you have a CRM solution which can manage your professional services, recruiting, human resources and finance divisions, tracking time and maintaining expenses intuitively and with ease. Further still, all information can be pulled directly into your accounting system, creating a streamlined environment which demolishes human error.

Insight and control, wherever you are.

Are your eyebrows raised? Discover if Dynamics 365 is right for you. Get in touch!

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Are you a Microsoft Dynamics CRM user or administrator? You're probably wondering about the transition to Dynamics 365. We're constantly hearing questions like: When do I have to move? How difficult will it be? What am I losing or gaining? How much will it cost?

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Get Answers

These are all great questions and we have answers. Check out our Dynamics CRM to Dynamics 365 transition Q&A.​​​​

Bypass all the reading and get a chat set up with one of our transition experts!​​​

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